Privacy Policy

1. Introduction

RentPlay ("we", "us", "our") provides a rewards platform that enables renters to earn rewards on their rent payments and redeem them at local businesses. This privacy policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect the following types of information:

• Personal Information (name, email, phone number, address)
• Rental payment information and history
• PlayCoins rewards program activity
• Communication preferences

3. Payment Processing

All payment processing, including credit card, debit card, and bank account information, is handled securely by our banking partner, ZUM Rails. ZUM Rails is fully compliant with payment industry standards. RentPlay does not store or have direct access to your payment information.

4. How We Use Your Information

• To process your rent payments securely
• To manage your PlayCoins rewards program
• To connect you with local business offers
• To communicate about your account and rewards
• To improve our services
• To comply with legal obligations

5. Information Sharing

We share your information only with:

• ZUM Rails for payment processing
• Partner merchants (only for reward redemption)
• Your property manager (for payment verification)
• Service providers who help operate our platform

6. Data Security

We implement industry-standard security measures to protect your personal information. Payment data is secured through ZUM Rails' infrastructure. We regularly review and update our security practices.

7. Contact Us

For questions about this privacy policy, please contact us at contact@rentplay.ca