Terms and Conditions
Last updated: December 2024
1. Introduction
RentPlay Inc. ("RentPlay", "we", "us", "our") provides services that enable individuals ("Renters") to earn rewards on rent payments and redeem them at local businesses ("Merchants"). These Terms and Conditions govern your use of our services.
2. Definitions
- "Services" means our website, mobile apps, and related services
- "PlayCoins" means rewards points earned through rent payments
- "Merchant" means a business that accepts PlayCoins
- "Platform" means our websites, mobile apps, and APIs
- "Account" means your RentPlay user account
3. Account Registration
To use our Services, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Have a valid residential lease agreement
4. Payment Services
All payment processing is handled by our partner, ZUM Rails:
- RentPlay does not store payment information
- Payment processing fees may apply
- Rent payments are processed according to your lease terms
- Failed payments may affect rewards eligibility
5. PlayCoins Program
- Earn rate: $40 value in PlayCoins per $1,000 rent paid
- PlayCoins have no cash value
- PlayCoins expire after 12 months
- Rewards can only be used at participating merchants
- RentPlay reserves the right to modify earn rates
6. Merchant Partnerships
Partner merchant offers are subject to:
- Individual merchant terms
- Availability and modification without notice
- Merchant-specific redemption requirements
- Merchant-specific expiration dates
7. Termination
We may suspend or terminate your account:
- For violation of these terms
- For fraudulent activity
- For non-payment of rent
- At our discretion with 30 days notice
8. Contact
For questions about these terms, please contact us at contact@rentplay.ca